Frequently asked questions

1. Do you sell center caps individually?
   Yes, we offer center caps both individually and in sets. You can choose the quantity you need when placing an order.
2. How do I correctly measure a center cap for alloy wheels?
   To measure the center cap correctly, pay attention to the diameter of the hole in the wheel. You can find detailed instructions in our center cap measuring guide.
3. How do you ship orders?
   We ship orders via Ukrposhta. Delivery times depend on the destination, usually from 14+ business days.
4. Do you ship center caps internationally?
   Yes, we offer international shipping. You can check shipping costs and terms at this link.
5. Do you sell new or used center caps?
   We sell both new and used center caps. All used caps are carefully inspected — we select only intact and clean items. If there are any flaws, we always inform the customer in advance.
6. What payment methods do you accept?
   We accept various payment methods, including PayPal and Revolut.
7. How do I choose the right center cap for my wheels?
   To choose the correct cap, you need to know your car model and wheel size. If you’re unsure — our consultants will gladly assist you.
8. What if I can't find the center cap I need on the website?
   If you can’t find the center cap you're looking for — please contact us using the details on our contact page.
9. How can I return or exchange an item?
   We accept returns or exchanges within 14 days, provided the item was not used and the original packaging is intact.
10. Are your center caps original or replicas?
    We offer both original and high-quality replica center caps. This information is specified in the product description. If in doubt — feel free to ask before purchasing.
11. Do you offer a warranty?
    We guarantee that you will receive exactly what you ordered. If there’s an issue — we’re always open to communication and resolving the situation.
12. Can I use VW center caps on Mercedes wheels installed on my Volkswagen?
    Yes, we offer Volkswagen (VW) logo center caps that are compatible with many Mercedes alloy wheels installed on Volkswagen vehicles. To ensure the perfect fit, please send us the exact center bore diameter or a clear photo of your wheels.
    
    It's common for used Mercedes rims to be installed on other cars, but they may not always be OEM (original) or may have non-standard sizes.
    
    We also stock Audi, Skoda, and Seat logo caps designed for use with Mercedes wheels.
13. My cover caps are VW 5C0601171. I can't find where to buy them.
    Part number 5C0601171 is an original component manufactured in Mexico (for the American continent market). In Europe, the exact equivalent is 3B7601171.
    It is the same genuine Volkswagen part: identical dimensions (65/56 mm), same material, and quality. The difference is only in the supplier code. We will offer you the 3B7601171 equivalent — it fits perfectly, just as an original VW part should.