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Delivery and payment

Attention! Always check your order

When ordering delivery by courier services Nova Poshta or Ukrposhta, please inspect all items and their condition upon receipt.

In case of damaged items or incomplete orders, you must refuse delivery and payment, file an official claim, and notify us by phone: +380 67 526 22 62.

Important: Claims regarding delivery shipping costs are not accepted.

Cut-off Time: Orders received before 12:00 PM are dispatched same-day. Orders placed after 12:00 PM are dispatched on the next business day.

Delivery Methods

Nova Poshta

Delivery to a Nova Poshta branch or parcel locker. Delivery usually takes 1–3 days. Shipping fees start from 90 UAH.

Ukrposhta

Delivery to any Ukrposhta post office across Ukraine, including remote locations. Delivery takes 3 to 5 days. Shipping fees start from 50 UAH.

International Delivery

We ship worldwide. Shipping costs are paid separately and calculated according to Ukrposhta international tariffs (from $8 USD). When placing an order, choose "Ukrposhta" and specify your country, full postal address (we do not ship to Russia and Belarus), and your preferred contact method in the order comments. You will receive payment details upon confirmation. Once paid, your order will be packed and shipped with a tracking number provided. If you have questions, feel free to contact us.

Payment Methods

Cash on Delivery (COD)

Pay on Receipt

Pay by cash or card at the post office upon receiving your parcel. Please note: a partial deposit of 50 UAH is required to a PrivatBank card (orders are not sent without deposit). This 50 UAH will be deducted from your total order balance.

Full Prepayment

Best Value

Payment via IBAN / bank transfer. Payment details will be sent via SMS / Viber once stock availability is confirmed. Payments can be made via banking apps (Privat24, Monobank) or bank branches. Dispatch takes place after payment confirmation.

Important Note! Please track your parcel using the provided tracking number. Storage terms and pickup conditions depend on your local postal service (USPS, Royal Mail, DHL, etc.). If a package is returned to us due to non-collection or an incorrect address, reshipping costs will be paid by the buyer.